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Business Roaming Service & IDD

Our roaming service covers more than 300# countries and regions, you can enjoy voice and data services while roaming via our partners' networks at overseas destinations.

Bridge Alliance Support

Strengthen our roaming connectivity and a suite of integrated value-added services in different countries

DataRoam Day Pass

One-off daily charge for unlimited data-roaming granting you internet access whenever you are, Available in 190 destinations worldwide, with more coming soon.

DataRoam Day pass offers fixed daily rate for data roaming usage while roaming with more than 190 destinations.
 
Service Charge $138-$198 (Daily charge per destination)
Region Roaming Destination Roaming operators Specified Time Difference (Std)
Asia pacific Afghanistan AWCC -2.5 ~ -3.5 hour(s)
Armenia ArmenTel -3 ~ -4 hour(s)
Australia* Telstra, YES OPTUS 2 hour(s)
Bangladesh Grameenphone, Banglalink, Airtel (Bangladesh) -1 ~ -2 hour(s)
Bhutan TashiCell -1 ~ -2 hour(s)
Brunei DST Com 0 hour(s)
Cambodia CamGSM, Smart Axiata Co., Ltd. -0 ~ -1 hour(s)
East Timor Tcell, Telemor +2 ~ +1 hour(s)
Fiji Vodafone Fiji, Digicel Fiji +5 ~ +4 hour(s)
French polynesia Tikiphone S.A. -17 ~ -18 hour(s)
India Bharti Airtel, Vodafone Essar -1.5 ~ -2.5 hour(s)
Indonesia TELKOMSEL, PT Excelcomindo 0 hour(s)
Japan DoCoMo, SoftBank +2 ~ +1 hour(s)
Kiribati ATHKL +12 hour(s)
Kyrgyzstan Sky Mobile -1 ~ -2 hour(s)
Laos Star Telecom (Viettel), Tango Laos -1 hour(s)
Mainland China China Mobile, China Unicom 0 hour(s)
Malaysia Celcom, Maxis, DiGi 0 hour(s)
Maldives Wataniya Maldives, Ooredoo Maldives -3 hour(s)
Mongolia Unitel LLC, MobiCom 0 hour(s)
Myanmar MPT, Telenor, Mytel -0.5 ~ -1.5 hour(s)
Nauru Digicel Fiji 4 hour(s)
Nepal NTC Nepal, Ncell -1 ~ -2 hour(s)
New Zealand Vodafone, Spark New Zealand, Two Degrees Mobile Limited 4 hour(s)
Pakistan Mobilink -2 ~ -3 hour(s)
Palau PNCC Wireless +2 ~ +1 hour(s)
Papua New Guinea Digicel PNG, Telikom PNG +3 ~ +2 hour(s)
Philippines Globe Telecom, SMART 0 hour(s)
Samoa Digicel Samoa +6 ~ +5 hour(s)
Singapore Singtel, StarHub 0 hour(s)
Solomon Islands Solomon Telekom Company Ltd 3 hour(s)
South Korea SK Telecom, KT +2 ~ +1 hour(s)
Sri Lanka Airtel Lanka, Dialog Telekom Limited -1.5 ~ -2.5 hour(s)
Taiwan Chunghwa, Taiwan Mobile 0 hour(s)
Tajikistan Tcell, TACOM -2 ~ -3 hour(s)
Thailand AWN, True Move -0 ~ -1 hour(s)
Tonga Digicel Tonga 4 hour(s)
Vanuatu Digicel Vanuatu 4 hour(s)
Vietnam VMS, Viettel Vietnam -1 hour(s)
Americas Anguilla Digicel, Cable & Wireless -13 hour(s)
Antigua Digicel, Cable & Wireless -13 hour(s)
Argentina Telefonica Moviles Argentina, Claro Argentina -10 ~ -11 hour(s)
Aruba Digicel -12 ~ -13 hour(s)
Bahamas BTC -12 ~ -13 hour(s)
Barbados Digicel, Cable & Wireless -13 hour(s)
Barbuda Digicel, Cable & Wireless -13 hour(s)
Belize BTL -13 ~ -14 hour(s)
Bermuda Digicel, Bermuda Digital -12 ~ -13 hour(s)
Bolivia NuevaTel, Entel -12 ~ -13 hour(s)
Bonaire Digicel -13 hour(s)
Brazil TIM, CLARO, VIVO, Vivo MG -11 hour(s)
British Virgin Islands Cable & Wireless, Digicel -12 ~ -13 hour(s)
Canada Rogers, Bell Mobility, Telus -12 hour(s)
Cayman Islands Cable & Wireless, Digicel -13 hour(s)
Chile Entel PCS, Telefonica Moviles Chile S.A -12 hour(s)
Colombia Claro, Movistar -12 ~ -13 hour(s)
Costa Rica Claro, Telefonica Costa Rica -13 ~ -14 hour(s)
Curacao Digicel -12 ~ -13 hour(s)
Desirade Digicel -12 hour(s)
Dominica Digicel, Cable & Wireless -13 hour(s)
Dominican Republic Claro Dominicana -13 hour(s)
Ecuador OTECEL -12 ~ -13 hour(s)
El Salvador Claro, Digicel El Salvador, Telefonica Moviles -13 ~ -14 hour(s)
French Guyana Digicel -11 ~ -12 hour(s)
French West Indies Digicel -12 hour(s)
Grenada Digicel, Cable & Wireless -13 hour(s)
Guadeloupe Digicel -12 hour(s)
Guam IT&E, Docomo pacific +3 ~ +2 hour(s)
Guatemala Claro Guatemala, Telefonica Moviles -13 ~ -14 hour(s)
Guyana GT & T, Digicel -11 ~ -12 hour(s)
Haiti Digicel -12 ~ -13 hour(s)
Hawaii AT&T -14 hour(s)
Honduras Claro Honduras, Digicel Honduras -14 hour(s)
Jamaica Digicel, Cable & Wireless -12 ~ -13 hour(s)
Les Saintes Digicel -12 hour(s)
Marie - Galante Digicel -12 hour(s)
Martinique Digicel -12 hour(s)
Mexico Telcel, TELEFONICA MEXICO -13 hour(s)
Montserrat Cable & Wireless, Digicel -13 hour(s)
Nicaragua Enitel, Telefonica Moviles -13 ~ -14 hour(s)
Panama Cable & Wireless panama, Telefonica panama, Digicel -13 ~ -14 hour(s)
Paraguay Claro -11 ~ -12 hour(s)
Peru Movistar, Claro peru -12 ~ -13 hour(s)
Puerto Rico AT&T, Claro puerto Rico -12 hour(s)
Rota IT&E, Docomo pacific 2 hour(s)
Saipan IT&E, Docomo pacific 2 hour(s)
St. Barthelemy Digicel -12 hour(s)
St. Kitts & Nevis Digicel, Cable & Wireless -13 hour(s)
St. Lucia Digicel, Cable & Wireless -13 hour(s)
St. Martin Digicel -12 hour(s)
St. Vincent Digicel, Cable & Wireless -13 hour(s)
Suriname Digicel Suriname -10 ~ -11 hour(s)
The Grenadines Digicel, Cable & Wireless -13 hour(s)
Tinian IT&E, Docomo pacific 2 hour(s)
Trinidad Digicel -13 hour(s)
Turks & Caicos Digicel, Cable & Wireless -13 hour(s)
United States Union Telephone Company, AT&T -14 hour(s)
Uruguay Claro Uruguay, 
Telefonica Moviles Uruguay
-10 ~ -11 hour(s)
US Virgin Islands AT&T -14 hour(s)
Venezuela Movistar -11.5 ~ -12.5 hour(s)
Eastern Europe Albania* Vodafone, Eagle Mobile -6 ~ -7 hour(s)
Azerbaijan Bakcell -7 hour(s)
Belarus FE "VELCOM" -5 hour(s)
Bosnia & Herzegovina BH Telecom -7 hour(s)
Bulgaria MobilTel,VIVACOM -5 ~ -6 hour(s)
Croatia Croatian Telecom, Tele2 -6 ~ -7 hour(s)
Cyprus MTN Cyprus Ltd, primetel -5 ~ -6 hour(s)
Czech Republic T-Mobile CZ, O2 Czech Republic a.s., Vodafone CZ -6 ~ -7 hour(s)
Estonia Elisa, EMT, Tele2 Eesti -5 ~ -6 hour(s)
Georgia Geocell, Magticom -3 ~ -4 hour(s)
Kazakhstan KaR-Tel, K'Cell -2 hour(s)
Kosovo IPKO -7 hour(s)
Lithuania OMNITEL, Tele2 Lithuania -5 ~ -6 hour(s)
Macedonia VIP operator -7 hour(s)
Moldova Orange -5 ~ -6 hour(s)
Poland T-Mobile polska S.A, Orange polska S.A., Polkomtel -6 ~ -7 hour(s)
Romania Telekom Romania, Orange Romania SA., Vodafone Romania -5 ~ -6 hour(s)
Russia MTS, MegaFon, VimpelCom -4 hour(s)
Serbia Telenor, VIP -7 hour(s)
Slovak Republic Orange SK, Telefonica O2, T-Mobile Slovensko -6 ~ -7 hour(s)
Slovenia Mobitel, Si Mobil -6 ~ -7 hour(s)
Turkey AVEA, Turkcell, Vodafone -5 ~ -6 hour(s)
Ukraine Kyivstar, UMC -5 ~ -6 hour(s)
Uzbekistan Beeline Uz, FE COSCOM LLC (TM Ucell -6 hour(s)
Northern Europe Aland Alcom -5 hour(s)
Denmark Hutchison 3G Denmark, Telenor, Telia Denmark, TDC Mobil A/S -6 ~ -7 hour(s)
Faroe Islands Faroese Telecom -7 ~ -8 hour(s)
Finland DNA, Elisa, Sonera -5 ~ -6 hour(s)
Greenland TELE Greenland -11 hour(s)
Iceland Siminn, Nova -8 hour(s)
Latvia LMT, Tele2 Latvia -5 ~ -6 hour(s)
Norway Telenor Mobil, Telia -6 ~ -7 hour(s)
Sweden Hutchison 3G Sweden, TeliaSonera Sverige AB, Telenor, Tele2 Sverige AB -6 ~ -7 hour(s)
Western Europe Andorra​ Andorra Telecom -7 hour(s)
Austria A1, Orange Austria, T-Mobile Austria GmbH -6 ~ -7 hour(s)
Belgium Base NV/SA, Proximus, Orange Belgium NV/SA -6 ~ -7 hour(s)
France ORANGE, SFR -6 ~ -7 hour(s)
Germany Telekom Deutschland GmbH, Vodafone D2, O2 (Germany) GmbH & Co. OHG -6 ~ -7 hour(s)
Gibraltar Gibtel -6 hour(s)
Greece COSMOTE, Vodafone, , WIND HELLAS -5 ~ -6 hour(s)
Guernsey Jersey Telecom, Sure -8 hour(s)
Hungary Magyar Telekom, Pannon GSM (Telenor), Vodafone -6 ~ -7 hour(s)
Ireland Vodafone, Telefonica Ireland -7 ~ -8 hour(s)
Isle of Man Manx Telecom, Sure -8 hour(s)
Italy WIND, Vodafone -6 ~ -7 hour(s)
Jersey Jersey Telecom, Cable and Wireless Guernsey -7 ~ -8 hour(s)
Liechtenstein Swisscom, Mobilkom Liechtenstein -6 hour(s)
Luxembourg TANGO, Orange -6 ~ -7 hour(s)
Malta Go Mobile, Vodafone Malta -7 hour(s)
Monaco Monaco Telecom -7 hour(s)
Montenegro MTEL, Telenor -6 hour(s)
Netherlands T-Mobile Netherlands BV, Vodafone-Libertel N.V. -7 ~ -8 hour(s)
Portugal Vodafone Telecel, Sonaecom, TMN -7 ~ -8 hour(s)
Spain France Tel Espana (Orange), Telefonica Moviles España S.A., Vodafone Espana S.A., Xfera -6 ~ -7 hour(s)
State of Vatican City TIM, Vodafone, WIND -6 hour(s)
Switzerland Swisscom, Sunrise -6 ~ -7 hour(s)
United Kingdom O2 (UK) Limited, Vodafone, EE (T-Mobile), Orange UK, Three UK -7 hour(s)
Africa
Algeria ATM Algeria -7 hour(s)
Cameroon MTN Cameroon -7 hour(s)
Cape Verde VerdeCVT -6 ~ -7 hour(s)
Chad Airtel Chad -6 ~ -7 hour(s)
Congo Celtel Congo -7 hour(s)
Democratic Republic of the Congo Celtel Congo DRC, Vodafone Congo S.A. -7 hour(s)
Ethiopia ETC -5 hour(s)
Equatorial Guinea Muni -7 ~ -8 hour(s)
Gabon Airtel Gabon -7 ~ -8 hour(s)
Gambia Africell -8 hour(s)
Ghana Vodafone Ghana -7 ~ -8 hour(s)
Airteltigo -4 ~ -5 hour(s)
Kenya Airtel Kenya -4 ~ -5 hour(s)
Madagascar AIRTEL -5 ~ -6 hour(s)
Malawi Celtel Malawi -5 hour(s)
Mauritius Cellplus, Emtel -7 ~ -8 hour(s)
Morocco Maroc Telecom, Medi Telecom -5 ~ -6 hour(s)
Mozambique MOVITEL, Vodafone Mozambique -5 ~ -6 hour(s)
Niger Airtel Niger -6 ~ -7 hour(s)
Nigeria Airtel Nigeria, Glo Mobile, Etisalat Nigeria, MTN Nigeria -6 ~ -7 hour(s)
Rwanda Airtel Rwanda -5 ~ -6 hour(s)
Sierra Leone Africell-Lintel -8 hour(s)
South Africa MTN South Africa, Vodacom -6 hour(s)
Tanzania Airtel Tanzania, Vodacom Tanzania -4 ~ -5 hour(s)
Tunisia Tunisie Telecom -7 hour(s)
Uganda Airtel Uganda -4 ~ -5 hour(s)
Zambia Celtel Zambia -6 hour(s)
Zanzibar Airtel Tanzania, Vodacom -7 hour(s)
Middle East Bahrain BATELCO, Zain Bahrain -4 ~ -5 hour(s)
Egypt MobiNil, Etisalat Misr -5 ~ -6 hour(s)
Iran RighTel -3.5 ~ -4.5 hour(s)
Israel IL partner, pelephone, HOT Mobile -5 ~ -6 hour(s)
Jordan Orange, Umniah -4 ~ -5 hour(s)
Kuwait VIVA, Wataniya Kuwait -4 ~ -5 hour(s)
Oman Omantel -5 hour(s)
Oman Ooredoo -5 hour(s)
palestine JAWWAL -5 ~ -6 hour(s)
Qatar Ooredoo, Vodafone Qatar -4 ~ -5 hour(s)
Saudi Arabia Etihad Etisalat Company - Mobily, Saudi Telecom Co,
Zain
-4 ~ -5 hour(s)
United Arab Emirates Etisalat, du -4 hour(s)
Aircraft Roaming Aircraft Roaming AeroMobile, On-Air --- hour(s)
Last updated on 4 September, 2020

With effect from 27 Mar 2015, "Cincinnati Bell" network of USA will not be available to the DataRoam Day pass Service. Should you have any enquiries, please call our Customer Service Hotline on 2888 1010.

Roaming in Macau: The old roaming charges are now replaced by our new “Call Macau Home” service. With no prior subscription required, you will only be charged HK$38 per day ("Day pass") whenever you use any mobile service while in Macau and your usage of each mobile service will be deducted from your HK Mobile Service plan entitlements (or thereafter charges and other charges, if applicable) as normally applied. If you have already subscribed to the “Call Macau Home Monthly pass”, the Day pass charge does not apply. Effective 17 March 2016. Other Terms & Conditions apply ("mobile service" includes voice and video calls, data, MMS and SMS. A "day" means 00:00 – 23:59 Hong Kong time). 

Should you have any inquiry, please call our Customer Service Hotline on 2888 1010.
*Applicable Roaming Destinations marked with an (*) have different time zones within the destination and/or observe day light saving time. 
  • The Service Charge for DataRoam Day Pass  is HK$138 - $198 per SIM Card, per day and per Applicable Roaming Destination. A day means 00:00 to 23:59 Specified Time Difference (STD) of the visited Applicable Roaming Destination. The cut-off time for each day is 23:59 STD regardless of when you first used Mobile Data at the Applicable Roaming Destination. The Service applies to roaming Mobile Data usage such as Blackberry Services, internet browsing, roaming MMS and WAP but excludes BitTorrent, tethering, Peer to Peer file sharing (such as FTP file sharing and webcam applications) and Peer Casting type applications (such as PPLive and PPStream). The data transmission speed of this service is capped at 42Mbps. The Service Charge of the DataRoam Day Pass is subject to change from time to time and you will be charged the Service Charge prevailing at the day of your use of the DataRoam Day Pass.  Terms and conditions of the DataRoam Day Pass apply, for details please refer to our website http://www.1010.com.hk/drdp.  
  • By subscribing to the Service, you understand and agree that you may only use the Services via the Applicable Roaming Operators of the selected Applicable Roaming Destinations as set out above or as from time to time updated.
  • If you use Mobile Data in any Non-Applicable Roaming Destinations or with non-Applicable Roaming Operators, you will be charged according to standard roaming Mobile Data Charges
  • You understand and agree that once you have subscribed to the Service, you must pay the Daily Fee upon your use of Mobile Data at the Applicable Roaming Destinations unless you have cancelled the Service. You may cancel this Service by calling our customer service hotline 2888 1010.
  • The offer does not include any other mobile value-added service or SMS, which will be charged for separately, according to csl’s prevailing rates.
  • Customers are required to use the compatible handset while travelling; for example, 3G/HSpA/LTE enabled handsets are required to roam on 3G/HSpA/LTE networks.
  • You must activate the IDD, international roaming service before subscribing to this offer.
  • While you are roaming in an Applicable Roaming Destination, there may be situations (eg.: over spilling of radio signals from a destination geographically located near the Applicable Roaming Destination) where you may be automatically switched to roam on a different destination’s network with the stronger radio signal (“Other Network”). If the Other Network is not an Applicable Operator’s network, then you will be charged according to the standard roaming Mobile Data Charges for your use of Mobile Data on the Other Network.
  • The usage experience, actual connection and the speed of the roaming Mobile Data Service may vary depending on the roaming destination and network operator you roam with, internet conditions, server speeds, network conditions, coverage, locations, the computer and device used, hardware, software, usages levels and other factors. This Service is not applicable to maritime roaming /satellite roaming.
  • The In-flight Day Pass for aircraft roaming service (“In-flight Day Pass”) is charged, on a per SIM card, per day, per Applicable aircraft roaming network. You can use this Service to send/receive emails, text or browse the internet.A day means 00:00 to 23:59 HK Time at the Applicable aircraft roaming network included in the Service. For the supported airline, please visit the applicable link for the details. For coverage and charge details, please visit http://1010.com.hk/e/aircraft.
  • If you are taking more than one flight and the flights are supported by the SAME aircraft roaming network within a Day Pass (00:00 – 23:59 Hong Kong time), ONE Day Pass will be charged. If you are taking more than one flight and the flights are supported by the Different aircraft roaming networks within a Day Pass (00:00 – 23:59 Hong Kong time), TWO Day Passes will be charged. So on and so forth.
  • We reserve the right to change the Service and these terms and conditions at any time without prior notice. All matters and disputes will be subject to our final decision.
  • The Service is subject to the terms and conditions of our Mobile Service Agreement and the terms and conditions of any third party suppliers.
Simply call our Business Customer Services Hotline: 2871 1010